At Bhalakh Medical Centre, accessible from bhalakhmedicalcentre.com, one of our main priorities is the privacy of our visitors and patients. This Privacy Policy document contains types of information that is collected and recorded by Bhalakh Medical Centre and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or when you contact us for booking an appointment.

The personal information that we collect depends on the context of your interactions with us and the website. The personal information we collect may include the following:

Name and contact data (phone numbers, email addresses)
Medical queries and reasons for appointment
Information provided via contact forms

2. How We Use Your Information

We use the information we collect in various ways, including to:

Facilitate appointment scheduling and medical consultations
Communicate with you, either directly or through one of our partners, to provide you with updates and other information relating to the clinic
Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website

3. Cookies & Analytics

Bhalakh Medical Centre uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

We use Google Analytics 4 to track website traffic and user behavior. This helps us understand how visitors interact with our site so we can improve the user experience. Google Analytics uses cookies to collect anonymous data about your visit.

4. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. Our website is secured with SSL encryption to ensure that data passed between the web server and browsers remains private and integral. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

5. Third-Party Services

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Website (e.g., hosting providers)
To provide Website-related services (e.g., Google Analytics, Form processing)
To assist us in analyzing how our Website is used

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Request access to the personal data we hold about you
Request that we correct any inaccurate personal data
Request that we delete your personal data

7. Contact for Data Requests

If you wish to exercise any of these rights, or if you have questions regarding this Privacy Policy, please contact us at:

Email: info@bhalakhmedicalcentre.com
Address: 15 (Old No 6), 3rd Ave, Indira Nagar, Adyar, Chennai, Tamil Nadu 600020

8. Policy Updates

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.